Terms of service

SendEbun is a digital gifting service operated by TADECLABS INNOVATIONS, a business name registered with the Corporate Affairs Commission of Nigeria, at Afro-Stuff Estate, Alagbaka Estate, Akure, Ondo State 340223, Nigeria. “We” and “us” mean TADECLABS INNOVATIONS. “You” means the person sending a gift, or receiving one where a section says so.

By paying for a gift, you agree to these terms, our Refund policy and our Privacy notice.

• You must be 18 or older to buy a gift.
• Prices are in Nigerian naira and are shown before you pay. You pay the full price up front.
• Payments are processed by Paystack. We never see or store your card details.
• An order is confirmed only when Paystack confirms the payment to us — not when your browser returns from the payment page.
• You're responsible for the recipient's name and WhatsApp number being correct. Please check them before paying.
• By entering someone's details, you confirm they would reasonably expect a gift or message from you.

Every gift comes with a private link. Whoever has the link can open the gift, so send it only to the person it’s for. We can’t tell who is holding a link, and we aren’t responsible for a gift opened by someone you forwarded it to.

Your message is shown to the recipient when they open the gift. Don’t include anything unlawful, abusive or that infringes someone else’s rights. We may cancel and refund an order whose message breaks this rule.

• Voucher gifts can be collected at the place shown on the gift, during its opening hours, within 30 days of the sender's payment. The expiry date is shown on the gift.
• Each gift can be collected once. Show the QR code or read out the code at the counter.
• Gifts have no cash value and can't be exchanged for money, except as our Refund policy describes.
• Airtime, data and electricity gifts are sent to the number or meter entered and can't be redirected after they're sent.

Gifts are handed over by independent businesses (“vendors”) that have agreed to honour SendEbun gifts. The vendor is responsible for what they hand over. If something isn’t right, tell us and we’ll resolve it with the vendor under our Refund policy.

Don’t use SendEbun for fraud, with a payment method you aren’t authorised to use, or to harass anyone. We may refuse, cancel or refund an order we reasonably believe is fraudulent or abusive, and we may report it to the authorities.

We’ll provide the service with reasonable care and skill. If we fail to, our liability to you for any order is limited to the amount you paid for it, except where the law doesn’t allow that limit — for example, for death or personal injury caused by our negligence, or fraud.

We aren’t responsible for delays or failures caused by things outside our reasonable control, such as a bank, payment or telecoms outage. Where that stops us delivering a gift, you’ll get a refund.

We may update these terms. The version that applies to an order is the one shown on this page when you paid. These terms are governed by the laws of the Federal Republic of Nigeria.

Questions or complaints: hello@ebun.com.ng or +234 906 704 2371.